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How to Break the Cycle of Workplace Drama That Costs Managers 40% of Their Day

August 15, 20252 min read

Stop Rescuing, Start Empowering:

How to Break the Cycle That Costs Managers 40% of Their Day

Managers lose up to 40% of their day to workplace drama—navigating conflict, disengagement, and miscommunication instead of driving results.
(Source: The Empowerment Dynamic – Costs of Drama)

The root cause? A repeating loop called the Drama Triangle—where people unconsciously rotate between Victim mentality, Rescuer role, and Persecutor behaviors. This cycle not only drains productivity but erodes team empowerment and workplace culture.


“Chronic rescuing leads to burnout.”~ Donna Zajonc

I know it’s true because I’ve lived it.


The Childhood Script of “Too Small”

As the smallest of six kids—and the shortest in every school picture—I grew up hearing:
“You’re too small to do that.”

I wasn’t abused, but I was bullied. And my self-story of being “incapable” made me a magnet for Persecutors (bullies) and Rescuers who wanted to protect me.

The result? I learned to see myself as less-than—and acted that way. This early experience planted the seeds of the victim role that would later show up in my professional and personal life.


From Victim to Rescuer—Still Stuck in Drama

Years later, as a homeschooling mom of five, I caught myself grabbing my kids’ hands during projects—taking over to make it faster, cleaner, better.

I told myself it was helping. But really?
It was rescuing—the same behavior I’d seen modeled around me.

Rescuing may feel like support, but it erodes emotional resilience and keeps people from developing the skills and confidence they need to thrive.


“Coaching is not about being passive, it’s an active practice of empowered presence.” ~ Donna Zajonc


The Turning Point: Building a Coaching Culture

Over the past 17 years, I’ve learned that until a person is asking questions, the answer has no place to land.

In leadership, this is the heart of a coaching culture:

  • Questions open minds.

  • Questions shift ownership.

  • Questions spark the Creator mindset.

Today, instead of rescuing, I practice empowered leadership coaching—helping individuals step into accountability, self-trust, and heart-led leadership.


The Ripple Effect of Empowerment

When a team member realizes they have the power to choose, they:

  • See their value apart from what the world has told them.

  • Develop emotional resilience to stay grounded under pressure.

  • Step into personal accountability that inspires others.

This is culture transformation from the inside out—one person at a time.
It starts with me changing 'me'. Then, it naturally lifts others.


Reflection:
How are you showing up—in work, in life, in relationships?
Bring gentle awareness to one way you want to shift.
Step toward the higher self that’s already within you.

Because when you shift, others around you can too.


Curious where you are on your journey from scarcity to abundance?
Take my free 3-minute Abundance Quiz: biohackyourmindset.com

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Pennie M Wilson

Pennie Wilson is a Mental Fitness Trainer and the creator of the Kokoro Calm Repatterning Method™. As a mother, educator, and leader, she understands what it feels like to function on the outside while feeling overwhelmed on the inside. She now empowers parents, teachers, and leaders to train their minds to stay calm under pressure and lead with clarity, using simple practices that build lasting Mental Fitness and self-trust.

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